Terms of use

Last updated 02 Sept 2026

The service

Pet Travel Advisor provides general information about travelling with pets through the assistant Mila and, on request, a checklist prepared by our team. The service is free for pet owners.

No guarantee of accuracy

Mila answers from documents we curate, but regulations change and an answer may be incomplete or wrong. You are responsible for confirming requirements with the official authorities, airlines and carriers of every country you travel through before you travel. We are not liable for refused entry, quarantine, costs or other losses resulting from reliance on the service.

Not veterinary advice

Nothing here is veterinary or medical advice. Consult a veterinarian about your animal's health and fitness to travel.

Acceptable use

Do not use the service to send abusive content, to probe or overload our systems, or for any unlawful purpose. We may limit or block access to protect the service.

Businesses listed on the site

Pet policies of listed businesses are written by the businesses themselves and reviewed by our team for completeness, not guaranteed. Confirm the policy with the business before booking.

Changes

We may update these terms; the date above tells you when. Continued use after a change means you accept the new terms.